The future success of Avios will be heavily impacted by our ability to engage and inspire our people towards our vision of being leaders in travel rewards. Underpinning this is how we act with each other, with our customers and our partners and recognising that delivering success is vital but how we deliver it is just as important.
This behavioural expectation fuels a high performing, innovative culture; one that inspires team work and customer centricity across departments, across sites and across our international offices.
We’re open and approachable across all levels and operate an open plan, open environment which encourages collaboration and team work and removes unnecessary barriers. The organisation is flat, with a management group that supports and guides rather than control.
We focus heavily on face to face communication to keep our business up to date and are committed to listening to and consulting with our people. Our consultative approach builds trust in the strategic decisions we need to make as a business, which in turn leads to greater engagement.
We provide an environment that enables individuals to grow and develop, challenge and be challenged. Our people are empowered to take responsibility to develop their knowledge and skills and making sure that their career at Avios is time well spent.